Call Recording & AI Disclosure

Partners on the Line LLC · Goodyear, Arizona · Effective date: [to be set on publication]

How calls work

Partners on the Line answers phone calls for local service businesses using an AI voice agent (a virtual assistant) run on trusted third-party AI voice and phone providers. Each client's contract names those providers.

What callers are told

Every call starts with a short notice that the caller is speaking with a virtual assistant and that the call is recorded.

Recording and transcripts

Calls may be recorded and transcribed. The business you called receives a summary, recording, and transcript of the call. Call data belongs to that business, which is responsible for it under its agreement with us. Retention: see our Privacy Policy.

What the assistant will and won't do

• Gets your details and books the job, or warm-transfers real emergencies to the business's on-call person under that business's rules.
• Never makes up a price.
• Never takes card numbers by phone.
• Tells anyone describing a gas or fire danger to call 911.

Texts

Text messages are sent only with consent, under the business's own name, and every text includes STOP to opt out. See our SMS Terms.

Contact

Partners on the Line LLC, Goodyear, Arizona · kevin@partnersontheline.com · (602) 878-3167